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Podcast: Mystery Shoppers for the Medical Practice

 
Jodi Manfredi, Founder and President of Examine Your Practice, a company dedicated to the process of using "mystery shoppers" for the medical practice. In this podcast interview, Ms. Manfredi, who has had more than 20 years in the healthcare industry, talks about the type of practices that can benefit from the process of using a mystery shopper, the benefits of using a company to discover the positives and negatives in a practice, and how the healthcare industry is changing as a result of this type of service. Their Web site is www.examineyourpractice.com.

Duration Size Download Play Topic/Channel
0:14:09 6.48mb General Practice Management
 
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Composed: Tue, 18 Jul 2006 | Modified : Tue, 18 Jul 2006
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